B2B Portal · Dealer & Distributor Management

Dealer & distributor management

Move orders, catalogue, warranty, payment and logistics into one dealer self-service portal. Your sales team stops being an order-taking desk and becomes account managers; your dealers stop calling and start ordering for themselves.

Use Case 01
Sports / outdoor brands

Global dealer management

Use Case 02
Industrial goods / components

Tiered distributor sales

Use Case 03
Food / FMCG

Distribution network + credit terms

Use Case 04
B2B manufacturing

Mixed direct and dealer sales

The Problem

Why are dealers still placing orders by phone?

01
Sales reps turned into support staff

Your back office spends all day on calls, LINE messages and emails — customers asking about stock, pricing and order status. Time that should go to new business gets buried under routine questions.

02
Tiered pricing means a spreadsheet war

Tier A dealers get 20% off, Tier B 30%, and special accounts have their own project pricing — the whole scheme lives across five spreadsheets. Quotes go out slowly, get edited wrong, get sent wrong, and the complaints never stop.

03
Stockouts and replenishment left to chance

Dealers don't know what's in your warehouse, and you don't know what they want. Backorders are opaque and replenishment unforecast, so both sides either overstock or run dry.

04
Receivables and reconciliation on a monthly close

Payment tracked by remittance slip, reconciliation at month end, collections by goodwill. Invoices take three days to arrive, QuickBooks and the accounting system don't talk to each other, and finance needs a week to close the month.

A B2B self-service portal delivers fewer people and more volume — a double win

70%
Of B2B buyers expect to self-serve the way they do as consumers
30%
Reduction in back-office order handling after go-live
Increase in average order frequency among self-service customers

The Architecture

One dealer portal, ten modules

From account permissions to ordering, catalogue, payment, logistics and warranty — from reps placing orders to customers self-serving, from phone orders to data-driven operations.

Layer 01 · Identity and accounts
Account Manager

Dealers manage their own sub-accounts and permissions

Account Info

Accounts / tiers / contact details

Switch Account

Reps switch into an order-on-behalf view

Layer 02 · Catalogue and orders
Product Catalog

Tiered pricing / live stock indicators

Quick Order Entry

Bulk SKU entry → straight to checkout

Shopping Cart

Mixed carts / multi-address shipping

Backorder

Backorder plus arrival notifications

Layer 03 · Payments and logistics
Payment

ACH / credit card / credit terms

Invoice Export

QuickBooks / SAP / automated reconciliation

Shipment Tracking

Live tracking / pre-labels

Layer 04 · Service and communication
Announcement Manager

Brand announcements / maintenance notices

Warranty

Dealer-side warranty claims and status tracking

Marketplace

Click & Collect / Direct to Ship

Why May4S

We build B2B portals that do more than put a catalogue online

B2B isn't B2C. Dealers want fast, accurate and low-effort — here are four capabilities we insist on getting right.

CAPABILITY 01
Automated tiered pricing
Quoting errors ↓ 95%

Tier A/B/C dealers, special accounts and quarterly promotions all driven by a rules engine. A dealer logs in and sees their own pricing — no more spreadsheets edited until the end of time.

CAPABILITY 02
Bulk SKU ordering for experienced buyers
Order entry · 30 min → 3 min

Dealers know their part numbers and don't need to browse. Paste a SKU list, enter quantities, add to cart in one click — a 200-line order placed in three minutes. Designed for experts, not decorated for first-timers.

CAPABILITY 03
Order-on-behalf view for reps
Field visit conversion ↑ 2×

Field reps switch into "customer A's view" in one click and see that customer's pricing, stock and addresses — closing the order on the visit instead of back at the office.

CAPABILITY 04
Connected to ERP and accounting
Reconciliation cycle · 7 days → instant

QuickBooks, SAP, Oracle or your own ERP — orders, inventory, invoices and reconciliation sync automatically. Dealers see their own statement on the spot, and your finance team stops working overtime at month end.