The Next Agentic Operating System (OS) for Your Business

Building the
Agentic Enterprise

Build your Agentic Enterprise

May4s Technology is a data-first consultancy — Taiwan's largest Slack partner and a Salesforce Summit partner for three consecutive years.

We connect Slack, Salesforce and Agentforce into one system that genuinely moves your business forward — engineered shoulder to shoulder with your team, release by release.

The Shift

What enterprises need isn't another piece of software —
it's an Agentic OS that runs the business

The average employee works across 11 SaaS systems a day. Every extra system is one more data silo, one more context switch, and one more piece of context your agents can't reach. The real fix is to converge the work surface, the record layer and the intelligence layer into a single operating system.

A Surface
One work surface

The place employees actually open every day. Slack as the System of Work — the conversation is the interface.

A Backbone
One record layer

A single source of truth for data, logic and permissions. Salesforce as the System of Record.

A Crew
One team building it with you

Forward Deployed Engineers who speak your language and help you stand the Agentic OS up.

Industry Signal

Even Anthropic — the company behind Claude — runs Slack as its internal front door and lets Agentforce handle routine work. Their published case study reports deal cycles 60% faster and USD 4.5M a year saved in collaboration costs (Slack case study). When the companies pushing the AI frontier pick this stack, it's a fair sign it's becoming the enterprise standard.

The Architecture

An enterprise Agentic OS built on Salesforce

With Salesforce as the foundation, data, commerce, Slack, sales, service, marketing and Agentforce connect into one architecture where every front-office team works together — four layers, one system.

Data Cloud
Commerce Cloud
Slack
Sales Cloud
Service Cloud
Marketing Cloud
Agentforce
Slack System of Work
The employee-facing work surface — conversations, decisions, agent requests, approvals and alerts all happen here.
User Layer
Agentforce Intelligence Layer
The intelligence layer — Sales / Service / Ops agents are summoned from Slack and execute in Salesforce.
Agent Layer
Salesforce System of Record · Headless
No longer just a UI — an API. The data model, business logic and permissions stay here while the experience stays replaceable.
Core Layer
Data Cloud Unified Memory
Unified memory — ERP, web and social data synced into a Customer 360 so agents have the full picture.
Data Layer
─ Full stack governed by ISO/IEC 27001:2022 · Built with you by Forward Deployed Engineers ─
See all four layers and our solutions →

A Day in the Agentic OS

How a single request travels through the Agentic OS

It starts with one Slack message, moves through agent interpretation, lands in Salesforce, picks up context from Data Cloud, and returns to the conversation for confirmation — with an audit trail at every step.

User
User in Slack

A rep posts in #sales: "@Agent pull up ACME for me"

Agent
Agentforce

The agent interprets the intent and picks the APIs to call

Core
Salesforce API

Headless · data retrieved after a permission check

Data
Data Cloud

ERP and web context added to complete the 360

Reply
Reply in Slack

Back in the conversation, the rep confirms "execute / edit / reassign"

Governance · Every step is bounded by native Salesforce permissions plus ISO/IEC 27001:2022 — who can invoke what, what an agent may see, and where accountability sits, all on the record.

Forward Deployed

We don't hand over a system.
We build an Agentic OS with you

Our engineers build alongside your business and leave behind the in-house capability to keep shipping agents.

Strategy
Business strategy consulting

Starting from a real business pain point, we build an extended proof of concept: not just proving the technology works, but walking the full ROI path.

Implementation
Platform implementation, built together

Slack + Salesforce Headless + Agentforce, co-built with your team and shipped week by week.

Operation
Operations and CoE

Expert consultants help you stand up an internal Agent CoE so the Agentic OS keeps growing.

Case in point · Anthropic embedded Claude into its #anthropic-times channel to automatically summarise each day's key conversations into a digest, so the team stays current without scrolling through every message — which is exactly the first internal use case we see when helping clients set up an Agent CoE.
Expert team, end to end

CRM implementation process
Certified security at every stage

We are ISO/IEC 27001:2022 certified, with information security management covering our CRM implementation and development processes. Your data is protected throughout, backed by expert consulting across sales, marketing, commerce and service — including custom-built features — so you lift revenue and stay ahead of the market.

Talk to us
CRM implementation process
ISO/IEC 27001:2022 certified security throughout
Evaluate

Business requirements interview
Expert consulting recommendations
Solution and scope estimate

Commit

Confirm solution and pricing
Plan the project timeline
System analysis and design

Implement
Early phase

Project team kick-off
System build and testing
Data and migration planning

Implement
Later phase

Go-live
User training
Ongoing system maintenance

CRM implementation process
ISO/IEC 27001:2022 certified security throughout

Evaluate
Business requirements interview
Expert consulting recommendations
Solution and scope estimate
Commit
Confirm solution and pricing
Plan the project timeline
System analysis and design
Implementation · early phase
Project team kick-off
System build and testing
Data and migration planning
Implementation · later phase
Go-live
User training
Ongoing system maintenance

Why May4S

In Taiwan, we're the only team with all four

01
Slack No.1

Taiwan's largest Slack partner, with the deepest local delivery experience.

02
Salesforce Summit

Taiwan's top contributing partner three years running, at the highest certification tier.

03
Forward Deployed

Engineers who build with you, turning your business into a working Agentic OS.

04
ISO 27001:2022

Full-stack security governance — accountability, audit and permission boundaries all clearly drawn.

What You Get

What you'll have once we've worked together

One.
An Agentic OS that runs the business

Not another system — the place employees open every day, plus a real record layer, plus an intelligence layer.

Two.
An agent factory that scales

The goal isn't one agent — it's a factory that keeps producing them. The real value is the CoE seed: your team can build the next ones without us.

Three.
Governance you can hand over with confidence

Native Salesforce permissions plus ISO/IEC 27001:2022 end to end — accountability, audit and permission boundaries all clearly drawn.