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Software Catalog · Slack
Where work happens
Slack isn't chat software — it's the operating system for enterprise work. Conversations, files, decisions, AI and automation all happen in the same channel. More than 750,000 organisations worldwide use it instead of email, including 65 of the Fortune 100.
By The Numbers
Slack is the leading team collaboration platform, using an intuitive interface and deep customisation to help enterprises work faster together. Its ecosystem supports more than 2,600 app integrations and connects deeply with Salesforce Customer 360, so sales, service, marketing and IT teams all operate on one platform.
Capabilities
Slack does best
Slack AI
Not another bolt-on chatbot — Slack AI lives directly in the channels you already use, so summaries, agents and search never require switching tools.
Summarise the key points across channels, threads and DMs, so you stay current on meetings and discussions with far less reading — and never miss what matters.
Answer common questions automatically, trigger processes and help find information — intelligent interactions that lift efficiency and lighten the daily load.
Ask a question or search by keyword to get concise answers from your knowledge base, so people find what they need fast.
Why Slack
| Feature comparison | Standard teams Messaging tools |
|
|---|---|---|
| Every user can create unlimited channels | ||
| Freely join any public channel | ||
| Search every public channel and any private channel you've joined | ||
| Search inside file contents | ||
| 2,600+ apps available, installable from a link with no API calls needed | ||
| Build automated workflows with Workflow Builder, no code required |
Team Scenarios
Local Delivery Partner
The deepest local Slack delivery experience — licensing, rollout, integration and long-term adoption, all in one place.
Three Local Services
We audit how Slack is structured internally so every department gets an environment tailored to its work. For organisations already some way in, we recommend optimisations to what they have. And we plan foundational training so new joiners get up to speed quickly.
License Tiers
Where small teams start.
The mainstream choice for department-level rollout.
Group and multi-company governance.
What We Do Beyond Reselling
We start from how Taiwanese organisations actually work — hierarchy, approval habits and all. Not a translated English manual, but Slack redesigned around a local working rhythm.
Requests, approvals and cross-system triggers packaged into reusable workflows — business users assemble them by drag and drop instead of taking everything to IT.
Few teams in Taiwan hold both Slack No.1 and Salesforce Summit Tier — native integration on both sides, the Agentforce entry point and cross-system alerts are where we're strongest.
Buying Slack and nobody using it is the classic failure mode. We track usage, find the departments that haven't started, run office hours, and keep going until it genuinely replaces email.
Unlimited Potential
Most organisations never plan strategically and use Slack purely for messaging. Our goal is to help you use it to its real depth — integration, automation and AI are the half that gets underestimated.
Even Anthropic — the company behind Claude — embedded Claude directly into its everyday Slack channels when it rolled Slack out, automatically summarising key conversations and supporting cross-team communication. Their published case study reports deal cycles 60% faster (Slack case study). Pairing AI with collaboration tools is fast becoming standard practice, and it's a direction we keep exploring when we roll Slack out for clients.
How We Build It
Interview business needs and workflows, then design use cases alongside our consulting service
Run training and change management to drive Slack adoption across the organisation
Track usage continuously through reporting and refine the scenarios
Integrate the Slack App Directory and custom functionality to extend the platform's value
